We endeavour to despatch orders within 1 to 5 working days from receipt of order, subject to the time of order placement and the day an order is received (i.e weekday or weekend, public holiday etc). If a product is temporarily out of stock and cannot be delivered within 10 days, we will notify you of the delay and provide you with the opportunity to wait for goods to be received in or cancel your order and have monies paid for outstanding items refunded to you in full. We reserve the right to deliver an order in instalments by separate delivery shipments.
If you are concerned about the stock position of an item(s), require goods on a time sensitive basis and wish to upgrade the associated delivery to a timed service (i.e pre-10:30AM, pre-12PM, Saturday AM), or wish to arrange delivery outside of the UK, please contact our Sales and Support team who will gladly assist you.
Our Sales & Support team are available on 0116 260 2601 (+44 116 260 2601 outside the UK) between 8:30AM and 5.00PM Monday to Friday (excluding Bank and Public Holidays), or can be contacted via email; [email protected]
Should you require clarification on a product before ordering or assistance post ordering, please do not hesitate to contact our sales & support team on 0116 260 2601 (+44 116 260 2601 outside the UK) between 8:30AM and 5.00PM Monday to Friday (excluding Bank and Public Holidays), or via email; [email protected]. Alternatively you can fill out the contact form on our contact us page.
If you have question regarding cancellation, returns or damages please refer to our Delivery & Returns page or again contact us to clarify.
If your query is related to the warranty or repair of a product, again please contact us to discuss your issue or refer to our Service & Repair page.
, please spend more than £50
