Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Red Band UK’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Red Band UK Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Units 41-45 The Warren, East Goscote Industrial Estate, East Goscote, Leicester, LE7 3XA, United Kingdom. Our company registration number is 1572510 and is registered in England, United Kingdom. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

No claim for damage in transit, shortage of delivery or loss of goods will be entertained unless the customer shall have given to Red Band UK Ltd written notice of such damage, shortage or loss with reasonable particulars thereof within 14 days of receipt of the goods or (in the case of loss) of receipt of the invoice or other notification of despatch. Red Band UK Ltd's liability, if any, shall be limited to replacing or (in its discretion) repairing such goods and it shall be a condition precedent to any such liability that the customer shall if so requested have returned damaged goods to Red Band UK Ltd within 14 days of such request.

The customer shall not be entitled to make any claim against Red Band UK Ltd for consequential loss arising out of such damage, shortage or loss as aforesaid.

Changes and Cancellations

Under the United Kingdom Distance Selling Regulations you are entitled to cancel your order/contract between time of placing your order up until the item is delivered. Anything cancelled after delivery will be treated as a return accordingly.


Once your purchase has completed on the website, the transaction is still subject to checks by our payment merchants. We may contact you to verify your details if we are recommended to do so by our payment merchant, which could require you to contact your bank to obtain a verification code. This is part of standard fraud procedures and is not necessarily a reflection of your previous payment history. If the transaction cannot be verified then we will cancel and refund the transaction.


The Red Band UK website is set up to accept payments by PayPal, but we reserve the right to cancel and refund transactions, for example if the delivery address does not match the PayPal account address. We may contact you to arrange alternative payment methods should we be alerted to inconsistencies in the payment details.